Privacy Policy

Our contact details
Name:
Gavin Nutt
Phone Number:
+44 (0)7918 704621
E-mail:
hello@arcairsupport.com

The type of personal information we collect
We currently collect and process the following information:  
Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it
We collect this information through the contact and registration forms on our website. We may use this information to contact you with details about our services and events, depending on the nature of your enquiry. In the case of event registration, we use your name and e-mail address to contact you with further details on the event.  

If you have any concerns about our use of your personal information, you can make an enquiry using the contact details above.  You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:          
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF  

Helpline number:
0303 1231113
ICO website: https://www.ico.org.uk

Sharing Information
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information include some or all of the following:

  • Your consent. You are able to remove your consent at any time.
  • We have a contractual obligation.
  • We have a legitimate interest.


How we store your personal information
Your information is securely stored. We keep your name, e-mail address and contact details for only as long as we need it. We will then dispose your information by deleting it from all relevant platforms, databases and files.  

Your data protection rights
Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Please contact us at: hello@arcairsupport.com if you wish to make a request.